Hello and thank you for being interested in UTEC!
We want you to be aware of all the important information, so please read our terms and conditions carefully.
It's important to know that by browsing our website or placing an order, you agree to all the details you will read below.
If you have any questions or concerns, please feel free to email us at help.desk@utec.ro and we will be happy to help.
WEBSITE AND ORDERS
1. All information on the website is important and must be respected by you. We change the terms from time to time, but don't worry, you'll always be up to date with the latest information on the site.
2. We can't always guarantee the availability of products, but we will tell you immediately if something is wrong.
3. If you have any problems with your order or have any questions, we're here for you. You can write to us at help.desk@utec.ro.
PERSONAL DATA
1. We comply with our legal obligations regarding your personal data. More information can be found in our Privacy Policy [here you need a link to the Privacy Policy].
2. Make sure that the data you provide to us is correct and that you have permission to submit it.
PLACING YOUR ORDER
1. To place an order, you must be over 18 years old and provide us with real information.
2. We do not sell products to minors. If you are under 18, please ask a parent or guardian to help you place an order.
USE OF SITE
1. Follow the rules! Use the site only for legitimate purposes and do not place false or fraudulent orders.
2. Don't try to harm our site. We will take action if you break the rules.
CONTRACT CLOSURE
1. The contract between us ends when we confirm your order by email.
2. We reserve the right to refuse orders and are not responsible if we cannot deliver the goods.
DELIVERY AND AVAILABILITY
1. Delivery may take longer in some situations, especially during busy periods.
2. We do not always guarantee the availability of products, but we will let you know and offer alternatives if necessary.
PRICE, PAYMENT AND DELIVERY
1. Prices may be subject to change, but the prices in force at the time of placing your order will apply.
2. Payment can be made in cash on delivery, by money order, bank transfer or online card.
3. Shipping charges are not included in the price, but you can check our Delivery Policy for more details.
FORCE MAJEURE AND WITHDRAWAL
1. We are not responsible for delays caused by force majeure or acts of God.
2. You have the right to withdraw from the contract within 14 days of receiving the goods.
INTELLECTUAL PROPERTY
1. All content on the site is our intellectual property and you may not misuse it.
2. Respect copyright and intellectual property.
These terms are essential to our relationship. If you have any questions, we're here to help!