1. Warranty Coverage:
UTEC Hidraulice offers a comprehensive warranty on all new industrial equipment purchases. This warranty covers defects in materials and workmanship under normal use for a specified period from the date of purchase. The warranty period may vary depending on the type of equipment and will be clearly communicated during the transaction.
2. Warranty Exclusions:
The warranty does not cover damages resulting from:
- Misuse, abuse, or neglect
- Unauthorized modifications or repairs
- Accidents or natural disasters
- Normal wear and tear
3. Warranty Claims:
To initiate a warranty claim, please contact our customer service department at [Customer Service Contact Information]. Provide the following details:
- Proof of purchase or rental agreement
- Serial number of the equipment
- Description of the issue
Our team will guide you through the process and ensure a prompt resolution.
4. Repair Services:
For equipment repairs, we offer a warranty on the replaced parts and workmanship. Please refer to the repair invoice for details on the specific warranty coverage for your repair.